User experience posts

Disability is often misunderstood or misrepresented online and in mainstream media. In this post, we look at some common misconceptions surrounding disability.

Screen readers are familiar to many in digital, but how they work in practice can be less clear. In this post, we shed some light on the topic.

Imagine being in a department store that sells clothes from multiple brands and having a personal shopping assistant to help you select the clothes you want to buy. As a blind person, that's about the only way it's possible to go clothes shopping, independently at least, but few stores offer such a service, so you resort to shopping online.

Anyone who has ever conducted user research can appreciate the importance of building rapport with participants. When running inclusive user research, how can you build trust and mutual understanding with disabled participants?

Meet Josh, a sportsman who has spinal muscular atrophy. Between training for the Paralympics and his busy day job, Josh talks to us about how navigating the web is constantly evolving, how he adapts to various assistive technologies, and his hopes and concerns for artificial intelligence (AI).

Meet Jonathan, the photographer behind the portraits of all our models (links to their interviews below) for the TetraLogical website.

Jonathan has ADHD (Attention Deficit Hyperactivity Disorder) and shares his experience browsing the web, including how distractions like cookies, pop-ups, and social media affect him.

Meet Andre, a music producer and blind screen reader user who is not afraid to take his custom elsewhere if your site is not accessible.

Andre shares his experience using the web including his love of headings and consistent design to help him navigate, and his dislike of accessibility overlays and poorly implemented page updates using live regions.

This post offers an overview of various disability types across four groups: seeing, hearing, moving, and thinking, and provides a brief exploration of what disability is, highlighting how permanent, temporary, or situational disabilities can affect us all.

Meet Lauren, a film editor moving into the world of producing and production management who has ADHD (Attention Deficit Hyperactivity Disorder).

Lauren shares what helps her stay focused when browsing the web and why white backgrounds and autoplaying video are not helpful for her.

Meet Steve, a photographer from London who is deaf and low vision. He is an ex-civil servant who then went on to do freelance technology journalism and travelled the world.

Steve shares his experience of the web including increasing font size and using good colour contrast as well as the joys of using his Bluetooth hearing aids.