User experience posts
Designing for people with reading disabilities
Design can overlook reading disabilities, but many people struggle to process written text. This post explains how to design digital content that's easier for everyone to read.
Designing for people who are D/deaf
We don't often think about design in relation to the needs and expectations of D/deaf people. However, many of the choices we make when designing products and services - from the positioning and labelling of items to the selection of form elements and the use of plain language - can have a significant impact on the experience of D/deaf people.
Inclusive user research: vulnerable people
When running research with vulnerable people, such as people who have been bereaved, people in financial difficulty, or survivors of abuse or violence, it's essential to create an environment where participants feel safe and where researchers are skilled, supported, and able to work confidently and responsibly.
Designing for people who are blind
When designing products and services, we often think in terms of their visual appearance. However, some people use digital content without being able to see it. This means we need to design interfaces that remain understandable, navigable, and controllable even when people are unable to perceive layout, colour, and spatial clues.
By doing so, we ensure designs provide a comparable experience so that people who are blind can complete tasks in a way that suits their needs without undermining the quality of the content.
Designing for people with low vision
Low vision affects millions of people worldwide, yet it's often overlooked in the design process. The design choices we make, from how we emphasise content to where we position controls, can either empower people to customise their experience or create unnecessary barriers. By understanding these impacts and designing with flexibility in mind, we can create interfaces that truly work for everyone.
Designing for people with anxiety
Most of us will experience anxiety at some point, sometimes triggered by a stressful moment, other times as a chronic condition. By taking thoughtful, intentional steps, we can ensure our designs at the most reduce stress, and the very least, do not contribute to or amplify it further.
Common misconceptions about disability
Disability is often misunderstood or misrepresented online and in mainstream media. In this post, we look at some common misconceptions surrounding disability.
Common misconceptions about screen readers
Screen readers are familiar to many in digital, but how they work in practice can be less clear. In this post, we shed some light on the topic.
Accessibility and the agentic web
Imagine being in a department store that sells clothes from multiple brands and having a personal shopping assistant to help you select the clothes you want to buy. As a blind person, that's about the only way it's possible to go clothes shopping, independently at least, but few stores offer such a service, so you resort to shopping online.
Inclusive user research: building rapport
Anyone who has ever conducted user research can appreciate the importance of building rapport with participants. When running inclusive user research, how can you build trust and mutual understanding with disabled participants?