Our vision
We put people first.
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People using technology
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People designing and building technology
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People managing and delivering technology
Our goal is your success in creating great experiences for people using your technologies.
Learn more about us
Our team
We're a boutique company with a whole lot of experience.
We're an experienced team, with specialisms in many areas.
Meet the teamMeet Ian Pouncey
Ian is a Director. He specialises in accessibility documentation and the intersection between inclusive design and development.
Accessibility Unlocked
newsletter
We know that small steps have a big impact.
Whether you're at the start of your accessibility journey or partway through it, our free six-day newsletter series is designed to help you kick-start accessibility.
We share resources and tips to get you started and help create an accessibility roadmap to set you on the path to success.
Interested? Sign up at Accessibility Unlocked.
Our services
Our services are designed to give everyone what they need to make accessibility part of everything they do.
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Experience for people using technology
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Knowledge for people designing and building technology
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Strategy for people managing and delivering technology
We know that accessibility is not just about code, standards, and compliance. It's about people, analysis, and inclusive user experience.
Learn more about our servicesOur blog
Dip into our blog and read the latest from the team
Can generative AI write contextual text descriptions?
Posted on by Craig Abbott in Design and development
In 2025, Artificial Intelligence (AI) and Large Language Models (LLM) like ChatGPT, Gemini, Claude, and DeepSeek are being used for everything. Writing emails. Generating code. Even applying for jobs. But, can they write good text descriptions for images?
Understanding the European Accessibility Act (EAA)
Posted on by Léonie Watson in Standards
The European Accessibility Act (EAA) requires that products and services made available within the European Union (EU) are accessible. Like most EU Directives, the EAA (DIRECTIVE (EU) 2019/882) is hard to understand, and this has left many people unsure about what it means - and more importantly, what they need to do to make sure their products and services comply.
With this in mind, we'd like to share our understanding of the EAA as it applies to digital products and services.
Meet Josh: a sportsman who has spinal muscular atrophy
Posted on by Henny Swan in User experience
Meet Josh, a sportsman who has spinal muscular atrophy. Between training for the Paralympics and his busy day job, Josh talks to us about how navigating the web is constantly evolving, how he adapts to various assistive technologies, and his hopes and concerns for artificial intelligence (AI).