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While EN 301 549 is the technical standard cited in the European Accessibility Act (EAA), EN 17161 Design for All is a framework that supports embedding accessibility into strategy, design, and development processes.

Both are harmonised standards used by the EAA and yet all the focus has been on EN 301 549. This post explores how the two standards relate to each other, and what that means for providers of digital products and services.

Anyone who has ever conducted user research can appreciate the importance of building rapport with participants. When running inclusive user research, how can you build trust and mutual understanding with disabled participants?

By prioritising semantic HTML and offering keyboard-friendly alternatives for complex interactions, you help create a more inclusive experience for people who use a keyboard.

In 2025, Artificial Intelligence (AI) and Large Language Models (LLM) like ChatGPT, Gemini, Claude, and DeepSeek are being used for everything. Writing emails. Generating code. Even applying for jobs. But, can they write good text descriptions for images?

The European Accessibility Act (EAA) requires that products and services made available within the European Union (EU) are accessible. Like most EU Directives, the EAA (DIRECTIVE (EU) 2019/882) is hard to understand, and this has left many people unsure about what it means - and more importantly, what they need to do to make sure their products and services comply.

With this in mind, we'd like to share our understanding of the EAA as it applies to digital products and services.

Meet Josh, a sportsman who has spinal muscular atrophy. Between training for the Paralympics and his busy day job, Josh talks to us about how navigating the web is constantly evolving, how he adapts to various assistive technologies, and his hopes and concerns for artificial intelligence (AI).

Meet Jonathan, the photographer behind the portraits of all our models (links to their interviews below) for the TetraLogical website.

Jonathan has ADHD (Attention Deficit Hyperactivity Disorder) and shares his experience browsing the web, including how distractions like cookies, pop-ups, and social media affect him.

In this post, we explore how to use the <fieldset> and <legend> elements to group and label form elements effectively, creating a more accessible and well-structured experience.

Extended Reality (XR) experiences provide immersive experiences which tend to require movement based interactions. But we need to consider alternative input methods for people who can’t move.

Meet Andre, a music producer and blind screen reader user who is not afraid to take his custom elsewhere if your site is not accessible.

Andre shares his experience using the web including his love of headings and consistent design to help him navigate, and his dislike of accessibility overlays and poorly implemented page updates using live regions.