Craig Abbott

Craig is a Principal Accessibility Consultant. He specialises in sustainable accessibility and embedding accessibility into organisational policies and processes.

He is the former Head of Accessibility at the Department for Work and Pensions (DWP), where he established their dedicated accessibility practice and led the department’s accessibility strategy. His work focused on compliance, education, and culture change, transforming policies and processes to help teams develop the skills needed to sustainably deliver accessible services. He also created and open-sourced the first versions of the DWP Accessibility Manual, supporting others in making digital products more accessible.

Craig has over 15 years’ experience in designing and building user-centred products. He started his career in web design, before moving into frontend development, user experience (UX) design and design management. He joins TetraLogical from Elastic, the search AI company, where he was a design manager and accessibility lead focused on enterprise cyber-security software.

Beyond his day-to-day work, Craig is a regular conference speaker and an active member of neurodiversity communities. Being neurodivergent himself, Craig advocates for user-centred accessibility approaches that go beyond just compliance.

Craig Abbott
Photograph of Craig rocking a camouflage shirt and a beard looking directly into the camera while he contemplates his next move in making the web more accessible